Ingrity Pty Ltd
Last updated: 10th January 2025
This Privacy Policy describes how Ingrity Pty Ltd (“Ingrity,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you interact with our website at https://ingrity.com (the “Site”) or engage with our data analytics and consulting services (collectively, the “Services”). This policy also outlines your rights regarding your personal information and our data protection practices.
By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.
1. Updates to This Privacy Statement
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on the Site, with the “Last updated” date revised accordingly. We encourage you to review this Privacy Policy regularly to stay informed of any changes.
To ensure clarity, the following terms are used:
- Personal Data: Any information that identifies or could identify an individual.
- Processing: Any operation performed on personal data, including collection, storage, use, or deletion.
- Data Subject: The individual to whom the personal data relates.
A. Information You Provide Directly
- Contact Information: Name, address, phone number, and email address.
- Business Information: Job title, company name, and project-related details.
- Account Information: Usernames, passwords, and security credentials.
- Project Data: Information provided for service delivery, such as data sets or requirements.
- Support Communications: Details shared when contacting us for assistance.
B. Information Collected Automatically
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Pages visited, clicks, time spent on the Site, and interaction patterns.
- Cookies and Tracking: Data collected via cookies to enhance website functionality and analytics.
C. Information from Third Parties
- Vendors and Partners: Details related to collaborations or joint projects.
- Service Providers: Information from payment processors, marketing agencies, or other support entities.
- Publicly Available Data: Professional profiles or information relevant to our Services.
4. Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds:
- Consent: When you have provided explicit consent for a specific purpose.
- Contractual Necessity: To perform obligations under a service agreement.
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our Services, maintain operations, and provide effective solutions.
5. How We Use Your Information
We use personal data to:
- Provide and enhance our Services.
- Respond to inquiries and offer customer support.
- Send updates, newsletters, and marketing materials (you may opt out at any time).
- Analyze usage data to improve our Site and Services.
- Comply with legal obligations and ensure system security.
6. Sharing Personal Information
We may share personal data with:
- Service Providers: For IT support, payment processing, marketing, or analytics.
- Business Partners: For collaborative projects or promotions.
- Legal Authorities: When required by law or to protect our legal rights.
- Corporate Transactions: In case of mergers, acquisitions, or asset sales.
We do not sell personal data. All third parties must adhere to strict confidentiality agreements.
7. International Data Transfers
If personal data is transferred outside your country of residence, we ensure adequate safeguards, such as standard contractual clauses or equivalent measures, are in place to protect your information.
We retain personal data for as long as necessary to:
- Fulfill the purposes outlined in this statement.
- Comply with legal or contractual obligations.
- Resolve disputes and enforce agreements.
Retention periods vary based on the type of data and processing requirements.
We implement robust technical and organisational measures to safeguard personal data against unauthorised access, loss, or misuse. These include encryption, secure access controls, and regular audits. However, no system is completely secure.
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update incomplete or inaccurate information.
- Deletion: Request the removal of your personal data, subject to legal obligations.
- Restriction: Limit how we process your data.
- Objection: Object to specific types of data processing.
- Portability: Request a copy of your data in a portable format.
- Consent Withdrawal: Revoke previously given consent.
To exercise these rights, contact us using the details below.
11. Automated Decision-Making and Profiling
If we use automated decision-making or profiling in our Services, we ensure transparency and fairness. You may request human intervention or challenge decisions made using such methods.
We use cookies to:
- Analyse website usage.
- Enhance user experience.
- Deliver relevant content and advertising.
You can manage cookies through your browser settings. Disabling cookies may limit certain features
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us to ensure its deletion.
In the event of a data breach, we will notify affected individuals and relevant authorities promptly, in compliance with applicable laws.
Should you have any questions about our privacy practices or this Privacy Statement, or if you would like to exercise any of the rights available to you, please call 02 8732 2600 or email us at info@ingrity.com or contact us Level 6, 478 George Street, Sydney NSW 2000.
